transactional-analysis-privacy

Privacy Policy

Applies to: TA (also listed as “TA 溝通分析” / “TA 交流分析” / “TA Transactional Analysis”)

Effective date: October 3, 2026 Last updated: October 3, 2026

ChaoJen (“we,” “us,” or “our”) respects and protects your privacy. This Privacy Policy explains what data the TA mobile application (the “App”) collects, how it is used and shared, and the choices you have.

By downloading or using the App, you acknowledge that you have read this Policy. If you do not agree, please stop using the App.


1. Information We Collect

1.1 Account

To use the App you create an account with Firebase Authentication, using one of:

You can link or unlink Google and Apple sign-in in Settings, as long as at least one sign-in method remains.

1.2 Quiz Results

When you complete a quiz, the App stores the result in your account:

Only you can read your full results. While a quiz is in progress, your answers so far are saved on your device so that you can continue later.

A summary of your latest result (the five category scores, the pattern, and the date, without individual answers or titles) is also stored so that the friends feature can compare it (see Section 3).

1.3 Profile and Friends (optional)

If you use the friends feature, you can set:

When you set a nickname, the App creates a random friend code for you. Others can add you by entering your friend code or scanning your QR code. We also store your friend list and the status of friend requests.

Please do not include sensitive personal information in your nickname, bio, or photo.

1.4 Camera and Photos

1.5 Usage Analytics

We use Google Analytics for Firebase to understand how the App is used, for example:

We do not attach your email address, name, or account identifier to analytics data.

1.6 Crash and Diagnostic Data

We use Firebase Crashlytics to receive crash reports and error diagnostics, which may include the stack trace, device model, operating system version, app version, and an installation identifier. Crash reports are not linked to your email address or account.

1.7 Advertising

The App shows ads through Google AdMob: banners on some screens, a full-screen ad after you complete a quiz, and a full-screen ad when you open the App (only after you already have at least one result). To serve and measure ads, AdMob may collect:

On iOS, the App asks for permission through Apple’s App Tracking Transparency prompt before the IDFA can be used. If you decline, AdMob cannot access the IDFA and serves ads without tracking you across other companies’ apps and websites.

In the European Economic Area, the United Kingdom, and Switzerland, the App asks for your consent through Google’s consent message before requesting ads. You can consent, decline, or choose specific purposes, and you can change your choice at any time under Settings → Privacy → Ad privacy options.

You can also reset or limit the advertising identifier in your device’s settings.

1.8 What We Do Not Collect


2. How We Use Your Information

We use the information we collect to:

We do not sell your personal data. Apart from the advertising data that AdMob collects as described in Section 1.7, we do not use your data for advertising.


3. What Other Users Can See

The App has no public feed or search. What others can see depends on how they are connected to you:

Other users never see your email address, your individual answers, your result titles, your older results, your analytics data, or your crash reports.

Your profile photo is stored with a link that is hard to guess; anyone who obtains that link can view the image.


4. Third-Party Services

The App uses the following services, which process data on our behalf. We recommend that you also review their privacy policies:

Service Purpose Privacy Policy
Firebase Authentication Accounts and sign-in https://firebase.google.com/support/privacy
Google Sign-In Optional sign-in https://policies.google.com/privacy
Sign in with Apple Optional sign-in https://www.apple.com/legal/privacy/
Cloud Firestore Storing results, profiles, and friend relationships https://firebase.google.com/support/privacy
Cloud Storage for Firebase Storing profile photos https://firebase.google.com/support/privacy
Firebase Remote Config Choosing which version of the result-interpretation rules to use (no personal data) https://firebase.google.com/support/privacy
Google Analytics for Firebase Usage analytics https://firebase.google.com/support/privacy
Firebase Crashlytics Crash reporting https://firebase.google.com/support/privacy
Firebase App Check Protecting the backend from abuse https://firebase.google.com/support/privacy
Google AdMob and Google’s consent tools Showing ads and collecting ad consent https://policies.google.com/technologies/ads

We do not share your data with any other third party, except as required by law (see Section 5).


5. Data Sharing and Disclosure

We share your data only:


6. Data Storage and Retention


7. Data Security

Data sent between the App and our servers is encrypted in transit (HTTPS). Access to the database and file storage is restricted by Firebase Security Rules: only you can read your full quiz results and change your profile, and only you and your friends can read your latest-result summary. Firebase App Check helps ensure that requests come from the genuine App. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your data.


8. Your Choices and Rights

Depending on where you live, you may have additional rights, such as to access or correct your data. To exercise them, contact us at the address below.


9. Children’s Privacy

The App is not directed at children under the age of 13 (or the minimum age required by the laws of your region), and we do not knowingly collect personal data from children. If you believe a child has created an account, please contact us and we will delete it.


10. International Data Transfers

Because our service providers operate servers in several countries, your data may be transferred to and processed in a country other than your own. By using the App, you consent to this transfer.


11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date on this page, and for material changes we may also notify you within the App.


12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us: